Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-virtual-coaching-avatars.livebursts.com (hereafter referred to as “AI Virtual Coaching Avatars,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://ai-virtual-coaching-avatars.livebursts.com
  • All applications, software, and services offered by AI Virtual Coaching Avatars
  • Any third-party platforms or services linked to our website that we may use (however, please note that these external sites have their own privacy policies)

Processing Activities

This policy covers various user interactions, such as:

  • Utilizing our applications and services as an authorized user.
  • Visiting our websites and interacting with their content.
  • Subscribing to receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal data, which can include:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, email addresses, and profile settings.
  • Payment Information: Data required for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: This may include bank account details or other financial records used for billing purposes.
  • Purchase Information: Details about products or services bought from us, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, mobile phone numbers, and device IDs.
  • Location Data: Information about your geographical location when using our services.
  • Feedback: Any comments, reviews, or ratings you provide to improve our products and services.
  • Social Media Information: Data from social media platforms (if integrated) such as user names, posts, and interactions.
  • Product Information: Details about the products you interact with on our platform.

We collect this data through multiple sources: direct user input, website analytics tools, interaction logs, and third-party service providers.

Cookies

AI Virtual Coaching Avatars uses cookies to enhance your online experience and for analytical purposes. Cookies are small text files stored in your web browser that serve various functions:

  • Strictly Necessary Cookies: Essential for navigating our website and using its core features.
  • Preference Cookies: Remember user preferences and settings to personalize content.
  • Analytics Cookies: Track and analyze user behavior on our sites, providing insights into performance and user engagement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary depending on the type of data and the purpose of its collection. Once the data is no longer required for these purposes, it will be securely deleted or anonymized to protect your privacy.

Security Measures

AI Virtual Coaching Avatars implements robust security measures to safeguard your personal data:

  • Employing industry-standard encryption protocols for secure data transmission and storage.
  • Utilizing trusted third-party service providers who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to protect against potential threats.

Your Rights (Geographical Dependence)

The rights of users regarding their personal data may vary based on the jurisdiction in which they reside. Here’s a general overview:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You can ask us to correct or update any inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal data.
  • Restriction: You have the option to restrict the processing of your data for specific purposes.
  • Portability: You are entitled to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: You can object to the processing of your data for certain purposes.
  • Non-Discrimination: You have the right to be free from discrimination when exercising your data protection rights.

To exercise any of these rights or for data-related queries, please contact our Data Protection Officer at the address provided below.

Changes to Policy

AI Virtual Coaching Avatars reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website with a clear notification, ensuring you are always informed about how we handle your personal data.

Contact Information

For any questions regarding this policy, data-related requests, unsubscribe inquiries, or to exercise your rights, please contact us:

  • Email: [email protected]
  • Postal Address: AI Virtual Coaching Avatars, [Street Address], [City, State, ZIP Code]